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They really don't have "plenty of resources". A Freedom of Information (FOI) request filed by accountancy firm RSM has revealed that HMRC's customer service staff numbers decreased from 20,139 in December 2022 to 18,996 in December 2023. The HMRC Tax Agent Dedicated Line wait time has - in c...

1. Properly resource HMRC so they can collect the tax, penalties and interest that is due. The organisation has cut staff numbers and it is on its knees and absolutely cluless and directionless. 2. Simplify tax and collect it faster. There are too many loopholes, Capital Gain Tax is...