[Albion] Club selling your seat, is this right?

[Professor Plum]

I'd like to see the email too, however I am aware of 2 ticket holders who have provided personal medical information prior to these T&C's now being enforced, I questioned them as to why they shared such personal information to the club - "because we thought we had too" (these are long term, serious medical conditions that they have)

I don’t have a problem sharing medical information. If I have a medical issue that stops me attending every game why would I care about telling the club, especially if it ensures that I’m treated more sensitively? What do people think they’ll do with the information? Sell it on?

 

[drew]

View attachment 199099so, this is what I got.

I phoned the club explaining that for some reason, when I can't go, I'm unable to list his ticket.

Even though I pay for it and it's effectively mine. Hes 14.

They immediately reversed it and changed my account settings so I can list his when I cant go.

We have been to over 5. The bold bit was a bit odd. I didn't receive anything regarding my own ticket. And we never recieved 5 emails.
Sorted now though.

I don't see a problem with that email. They had been in touch 5 times (did you check the spam folders?). If necessary, you could always ask them to send you copies of the 5 emails they claimed to have sent. That said, you then rang, explained the situation which they then resolved.

 

[Bry Nylon]

I don’t have a problem sharing medical information. If I have a medical issue that stops me attending every game why would I care about telling the club, especially if it ensures that I’m treated more sensitively? What do people think they’ll do with the information? Sell it on?

You might what to get that rash looked at. I’m not surprised you have trouble sitting down for 90 minutes.

 

[Hendrax]

I don't see a problem with that email. They had been in touch 5 times (did you check the spam folders?). If necessary, you could always ask them to send you copies of the 5 emails they claimed to have sent. That said, you then rang, explained the situation which they then resolved.

It was 2 emails.

1 a few months ago with the warning regarding the 5 game thing, and then that one.

I didn't have a problem with the email. But to say you have to attend 5 home league games in the first email, and then say "you may have already attended more than 5" in the next one is a bit odd.

Either way, it was dealt with within minutes, so no drama.

 

[Herr Tubthumper]

Can’t see much of an issue with either of those emails

 

[dsr-burnley]

[edit - answered wrong message]

 

[dsr-burnley]

I don’t have a problem sharing medical information. If I have a medical issue that stops me attending every game why would I care about telling the club, especially if it ensures that I’m treated more sensitively? What do people think they’ll do with the information? Sell it on?

You're happy to disclose medical details to all and sundry, but lots of people aren't. The reason we are often reminded that "not all disabilities are visible" is simply because there are plenty of people who do not wish to be obliged to broadcast their medical conditions to random strangers to get equal treatment.

 

[drew]

You're happy to disclose medical details to all and sundry, but lots of people aren't. The reason we are often reminded that "not all disabilities are visible" is simply because there are plenty of people who do not wish to be obliged to broadcast their medical conditions to random strangers to get equal treatment.

People are making it sound like you have to disclose a full medical report and history!

 

[Professor Plum]

You're happy to disclose medical details to all and sundry, but lots of people aren't. The reason we are often reminded that "not all disabilities are visible" is simply because there are plenty of people who do not wish to be obliged to broadcast their medical conditions to random strangers to get equal treatment.

No, not to "all and sundry", and No, not to "random strangers" either.

It's my football club, and they're asking if there's a reason that I'm not attending matches. As far as I can see, they are not demanding intimate medical details.

 

[Professor Plum]

You might what to get that rash looked at. I’m not surprised you have trouble sitting down for 90 minutes.

Sorry, I don't understand this.

 

[Herr Tubthumper]

You're happy to disclose medical details to all and sundry, but lots of people aren't. The reason we are often reminded that "not all disabilities are visible" is simply because there are plenty of people who do not wish to be obliged to broadcast their medical conditions to random strangers to get equal treatment.

This thread has snowballed way out of control. Two emails have been posted and, so far, there’s been no evidence anyone has been asked to provide medical details as is being suggested. Until I see such evidence I’ll assume it’s nothing more detailed than saying you’re ill, had an op, procedure etc. Few, if any, will take issue saying this? Why would you?

 

[dazzer6666]

You're happy to disclose medical details to all and sundry, but lots of people aren't. The reason we are often reminded that "not all disabilities are visible" is simply because there are plenty of people who do not wish to be obliged to broadcast their medical conditions to random strangers to get equal treatment.

Advising someone at the club to resolve the ticket use issue is hardly ‘broadcasting to random strangers’ - to your example, those with ‘hidden’ disabilities can also do this to get a discreet wristband identifiable by stewards to get help/avoid situations arising without having to further disclose their condition.

 

[Herr Tubthumper]

Mountains, molehills.

 

[Couldn't Be Hyypia]

This thread has snowballed way out of control. Two emails have been posted and, so far, there’s been no evidence anyone has been asked to provide medical details as is being suggested. Until I see such evidence I’ll assume it’s nothing more detailed than saying you’re ill, had an op, procedure etc. Few, if any, will take issue saying this? Why would you?

I'd love to answer that, but I'm trying to be kinder and more understanding of others points of view.

 

[Couldn't Be Hyypia]

Advising someone at the club to resolve the ticket use issue is hardly ‘broadcasting to random strangers’ - to your example, those with ‘hidden’ disabilities can also do this to get a discreet wristband identifiable by stewards to get help/avoid situations arising without having to further disclose their condition.

Is that why so many apparently perfectly fit people are allowed to dodge the queues on the station ramp to Lewes? I didn't realise that. Well done Albion.

 

[dazzer6666]

Is that why so many apparently perfectly fit people are allowed to dodge the queues on the station ramp to Lewes? I didn't realise that. Well done Albion.

Think that’s more down to crap stewarding (and the ‘one person with a stick and his 34 close mates’ issue)

 

[herecomesaregular]

Mountains, molehills.

Kinda agree with this. Some very thin skinned people on here. I'm sure if you provide some information to a real person at the club then things are normally sorted out ok. It's just a fact nowadays that many communications are automated and generic, such is the modern world.

 

[Herr Tubthumper]

If I have a medical issue why would I care about telling the club, especially if it ensures that I’m treated more sensitively?

If it's treatment you're after, senstive or otherwise, I would not approach the club. Paul Barber excels at many things, but healthcare is not one of them.

 

[drew]

Think that’s more down to crap stewarding (and the ‘one person with a stick and his 34 close mates’ issue)

I wouldn't blame the stewards, it's more the person with the wristband abusing the system. By all means have your family with or those close friends that you travelled with but that should be it.

 

[dazzer6666]

I wouldn't blame the stewards, it's more the person with the wristband abusing the system. By all means have your family with or those close friends that you travelled with but that should be it.

It's not people with wristbands on the Lewes ramp typically, more the less mobile for whatever reason.